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The state of the wifi on our trains
26 October 2024 Open letter to South Western Railway Customer ServiceOverline HouseBlechynden TerraceSouthamptonSO15 1GWUnited Kingdom By email customerrelations@swrailway.com Dear Customer Service My name is Andy Dufresne, you may remember me as the guy from the Shawshank Redemption movie and how I battled and fought for books for the library which became the Brooks Hatlen Memorial […]
Why is wifi so bad in the UK and on the trains?
I travel on Southern Western three times a week to London. Have done for twenty years. I dont remember a time when wifi was any good. https://www.thetimes.com/article/cbbb9739-fac7-4651-ab1f-a5c2453b6faa?shareToken=0a0641d3f059740543517a1364773e1a So I was pleased to see a moan from the national press regarding the same. I would love to start a campaign. Its so shortsighted of the government […]
Terms and Conditions: Serial Returners!
Shoppers who frequently return online purchases are expected to send back an average of £1,400 worth of goods each this year, totaling £6.6 billion across the UK, according to a report by return logistics firm ZigZag and Retail Economics. These “serial returners” represent 11% of consumers but are projected to account for nearly a quarter […]
Scam UK: Secondary Ticketing: The consumer is let down once more. The craze for Oasis tickets highlights how secondary ticketing is essentially a scam.
What is the law in the UK when it comes to secondary ticketing? In what ways does the continent differ? UK Law on Secondary Ticketing In the UK, the laws surrounding secondary ticketing are designed to protect consumers and ensure transparency in the resale of event tickets. The main legal framework includes: Key Differences on […]
Is it possible to sue Meta?
Is my claim supported by any case law from the UK? There have been cases in the UK where courts have allowed claims against large multinational companies, despite the existence of jurisdiction clauses that would otherwise require the case to be heard in a foreign jurisdiction. Whether the jurisdiction clause is deemed fair and reasonable […]
Greetings, Stay Legal! in compliance with English law, as a retailer of used clothing, do I have to let customers cancel?
Sure, in compliance with English law, you, as a retailer of used clothing (or any other goods) in England, must permit customers to cancel their orders under specific circumstances. Here’s what you should be aware of: 1. Consumer Contracts Regulations 2013: 2. The Sale of Goods Act 1979 and the Consumer Rights Act 2015: 3. […]
Crafting a Robust Terms and Conditions Page for Your E-commerce Business
Establishing a robust online presence is a top priority for e-commerce businesses striving to thrive in today’s competitive digital landscape. As a commercial law firm specialising in intellectual property and e-commerce law, we understand the significance of having a comprehensive Terms and Conditions (T&C) page for your e-commerce website. Crafting a well-structured T&C page serves […]
Business to Business e-commerce – Legal issues
Online Safety Bill The Online Safety Bill (OSB) requires internet companies to take measures to keep all users safe and deal with all forms of illegal content and content harmful to children. Information society services providers (ISSPs) require user to user services to design and operate their systems to: Prevent users from facing priority illegal […]
What terms and conditions do I need for a website?
When creating terms and conditions for your website, you should consider the following elements: Website usage: This section outlines the rules and guidelines for using your website, including any age restrictions, prohibited activities, and user-generated content policies. Intellectual property: This section explains the ownership and usage rights of the intellectual property on your website, such […]
Terms and conditions on your website
A website must include terms which set out the conditions on which a user can use the website. As most websites collect and process personal data, they are likely to be classed as data controllers. As a data controller you have obligations under the General Data Protection Regulation (GDPR). When personal data is collected by […]