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Why is wifi so bad in the UK and on the trains?
I travel on Southern Western three times a week to London. Have done for twenty years. I dont remember a time when wifi was any good. https://www.thetimes.com/article/cbbb9739-fac7-4651-ab1f-a5c2453b6faa?shareToken=0a0641d3f059740543517a1364773e1a So I was pleased to see a moan from the national press regarding the same. I would love to start a campaign. Its so shortsighted of the government […]
Scam UK: Secondary Ticketing: The consumer is let down once more. The craze for Oasis tickets highlights how secondary ticketing is essentially a scam.
What is the law in the UK when it comes to secondary ticketing? In what ways does the continent differ? UK Law on Secondary Ticketing In the UK, the laws surrounding secondary ticketing are designed to protect consumers and ensure transparency in the resale of event tickets. The main legal framework includes: Key Differences on […]
Demystifying Cancellation Notices and Automatic Renewals: Your Rights Simplified
Entering a service subscription means engaging in a contract, where the terms for ending it are crucial yet often complex. This article sheds light on the intricacies of cancellation notices and the potential pitfalls of automatic renewals. The Pitfall of Automatic Renewals Automatic renewal clauses can inadvertently commit you to another contract period without explicit […]
Unveiling Hidden Contract Terms: A Guide to Avoiding Unfair Agreements
Introduction to Hidden Contract Terms The pitfalls of hidden contract terms represent a significant challenge in consumer contracts, often leading to unfair surprises for the unwary. This article delves into the issues surrounding these invisible clauses and offers insights into the legal protections designed to shield consumers. The Danger of Invisible Terms The act of […]
The Unfairness of Binding Consumers in Cases of Trader Default
Binding Consumers in Cases of Trader Default Contracts represent a mutual agreement between two parties, often embodying a delicate balance of obligations and rights. However, situations arise where traders fail to meet their commitments, leaving consumers unfairly bound by the original terms. This article examines the unfairness of such scenarios and explores pathways towards achieving […]
Navigating the Traders Right of Final Decision: A Closer Look at Consumer Protection
The Traders Right of Final Decision The concept of a trader’s right of final decision presents a contentious aspect of consumer contracts, potentially tipping the scales unfairly in favour of sellers. This principle allows traders to unilaterally determine if the goods or services provided meet contractual standards and interpret terms to their advantage. This article […]
Navigating Price Variations: Understanding Your Rights and What’s Fair
Introduction In the realm of contracts and transactions, price clarity is paramount. This guide demystifies the legal landscape around price variations, highlighting your statutory rights and the boundary between what’s permissible and what’s not regarding price changes. The Importance of Price Clarity The price, as a contract’s cornerstone, needs to be clearly defined and agreed […]
The information you must give to consumers before contracts are concluded!
Schedule 2 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR’s) contains a list of specific pre-contractual information, which must be given to consumers when contracts are concluded at a distance (online). It includes: The identity of the trader, which includes the contact details of the trader’s business. The main characteristics of […]
Will your terms in business to consumer contracts pass the transparency test?
Business to consumer contracts must be written a certain way for them to be binding and enforceable. A written term of a consumer contract or notice must be transparent. A term or notice that is unfair is not legally binding on consumers. The Competition and Markets Authority and other bodies can take action to stop […]
Will your terms in business to consumer contracts pass the fairness test?
Business to consumer contracts must be written a certain way for them to be binding and enforceable. A written term of a consumer contract or consumer notice must be transparent. Transparency means that the term should be comprehensible and understandable to the consumer. A term or notice that is unfair is not legally binding on […]