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Uber One — The £4.99 You Never Agreed To
How ride-hailing giants profit from subscription confusion Let me start with something that happened to me recently. I glanced at my bank statement and spotted a charge: ‘UBER *ONE MEMBER — £4.99. ‘No explanation. No prior reminder. No clarity. Just money gone. I’m a solicitor advocate, and I should know better. I’ve spent over two […]
Age Verification and Restricted Products: Legal Obligations for Age-Gated Content and Goods
Understanding when age verification is legally required and how to implement it effectively. Introduction Certain goods, services, and content are subject to age restrictions under UK law. Selling age-restricted products to minors, or failing to implement adequate age verification measures, can result in criminal prosecution, regulatory enforcement, and substantial fines. For online businesses, the challenge […]
Website Accessibility: The Equality Act 2010 and WCAG Standards
This article explains why accessibility is a legal obligation, not just a good practice, and what your website must do to comply. Introduction Website accessibility is a legal obligation that many businesses overlook entirely. While most organisations are aware of the need for physical accessibility on their premises, the equivalent requirement for their digital presence […]
Cookie Compliance: Consent, PECR, and the ICO’s Current Expectations
Understanding the legal requirements for cookies and implementing an effective consent framework is crucial. Introduction Cookies have been a feature of the internet since the mid-1990s, yet the law governing their use remains one of the most misunderstood areas of website compliance. Many businesses assume that displaying a simple banner stating, ‘this site uses cookies’ […]
Privacy Policies and UK GDPR Compliance: What the Law Actually Requires
This guide provides a practical approach to drafting a privacy policy that satisfies your legal obligations under UK data protection law. Introduction If your website collects any personal data, and almost every website does, you are legally required to have a privacy policy. This is not a suggestion or a matter of best practice. It […]
Key Trends in Data Protection in 2025 You Must Know
The data protection landscape in the UK is undergoing important changes in 2024–25. The UK, which is currently outside the EU’s framework, is improving its privacy law through new legislation nearly five years after the GDPR went into effect, particularly concerning scientific research and personal data handling. At the same time, it is battling new […]
Cross Border Compliance: Key Issues to Watch in 2025
In 2025, the legal environment for UK internet businesses will change significantly. With the Digital Markets, Competition and Consumers Act 2024 (DMCCA) going into effect in April 2025, e-commerce businesses are dealing with significant changes to consumer protection laws and increased regulatory scrutiny. Through the DMCCA, significant aspects of UK consumer law have been improved. […]
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Unsolicited Communications and Marketing Policy
1. Purpose This policy outlines our commitment to comply with UK laws governing unsolicited communications and marketing, including the Privacy and Electronic Communications Regulations 2003 (PECR), the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018 (DPA 2018). It sets out how we collect, use, and manage personal data for marketing […]
emails! emails! Stop with the emails! by Michael Coyle
The Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR) are the main laws that govern unsolicited communications in the UK, including emails and advertisements. These laws lay out precise guidelines for how companies can manage personal data and convey marketing messages. Important Laws and Regulations: Regulation 22: […]